CLEAR and COVID-19 update in light of recent changes - Cornwall went into Tier 3 on 30th December 2020 - and in anticipation of stricter measures to come.

It is clear that the situation in Cornwall is now more risky than we have previously experienced. As an overall position, the safety of our workforce and our clients is paramount. We will, as ever, respect individual circumstances.

Adult Service:

  • The default position for adults is remote counselling and this will continue.
  • Adults who have started face to face work can continue where there is consent from both parties and a safe place to work. NB this may need to change if there are stricter national measures imposed
  • All new referrals will be offered remote counselling only, unless there are extremely pressing and exceptional reasons for face to face work.
  • All assessments will continue to be done by telephone
  • NO work will be undertaken in client’s homes

Children’s Service:

  • We currently have an 8 week wait for children’s referrals so will continue to review the situation. We will offer remote working where this is a viable option.
  • NO work will be undertaken in client’s homes


  • There will be no face to face delivery in January


Previous Covid-19 statements, in 2020 are available here: 3 Nov,  25 September18 July25 March18 March



We are looking for a person who is self-motivated, a quick learner and able to work on their own as well being part of a small and busy team to fill this exciting role. You will need excellent communication skills, a good grasp of IT systems and great organisation and planning skills.

Working with the Clinical Leads for our Children and Young People and Adult Services, you will play a vital role in enabling clients to access our services appropriately, whilst ensuring that funded referral pathways or spot purchase arrangements are in place. You will be the first point of contact for many clients and organisations and will be responsible for keeping monitoring systems up to date.

The document job description (84 KB) is available here;  and the document application form (818 KB) here

Closing date for applications:  5pm 13 January 2021
Please return the application form by email to This email address is being protected from spambots. You need JavaScript enabled to view it. putting ‘Referrals Administrator Job Application’ and your name in the title of the email.
Late applications will not be accepted.

Undeterred by the COVID-19 pandemic or multiple lockdowns Project Linus have kindly donated another batch of handmade quilts to CLEAR.

The quilts and blankets are donated as gifts for children and young people who are receiving support from CLEAR. Each quilt is individually and exquisitely handmade and above all practical – each one is washable at 40 degrees!

Carolyn Webster, CLEAR Chief Executive said:  “Thank you Project Linus. Despite the strange times we are living through some things remain reassuringly the same. Your generosity in gifting the beautiful quilts for the children and young people we work with is so appreciated. With hugs from wider family and friends currently limited, the hug from a Project Linus quilt really makes a difference.”

Project Linus is a network of volunteer needlewomen throughout the UK whose aim is to provide comfort and cheer to babies, children and teenagers through the gift of handmade quilt that can provide a sense of security and comfort; and in turn give the volunteers themselves the opportunity to contribute to their local community.
Catch up with their work through their website and on Facebook and Twitter.

The Covid-19 pandemic and its accompanying lockdowns continue to put a double squeeze on the ability of CLEAR to support children and adults who have been affected by abuse and emotional trauma.

The pandemic and resultant lockdown has led to changing demands and increased costs, while at the same time severely limiting the opportunities for fundraising and income generation.

Additional funding, announced on 18 November 2020, from the Ministry of Justice through the Rape and Sexual Abuse Support Fund is helping the CLEAR to adapt to new ways of working, bridge the gap in lost income and manage the upturn in people asking for help.

Carolyn Webster, Chief Executive of CLEAR, said: “The new funding is very welcome – it will enable us to continue to support our clients in these difficult times and to adapt our delivery to meet the needs of social distancing, transferring some of our services to online or telephone support. The demand for our services continues to outstrip our resources and our fundraising is even more important in these challenging times.”

 For more information about the national programme:


We have reviewed service delivery in light of the advice on the restrictions that come into force on Thursday November 5th. The current approach of CLEAR is as follows:

Children and Young People
Where face to face therapy has commenced, this will continue subject to the consent of the therapist, client and carer, and the availability of a safe space to deliver.
For new Children and Young people referrals options will be discussed on a case by case basis.

Where face to face counselling has commenced, this will continue subject to the consent of the counsellor and client, and the availability of a safe space to deliver.
If face to face is no longer possible then therapy can be switched to remote support (telephone or online/video call) or the client can be put on hold.
For new referrals we will maintain our current position of remote counselling as the default for the adult service.

We continue to prioritise the wellbeing and safety of our workforce and clients, and to respect individual circumstances through these difficult times.

Previous Covid-19 statements are available here: 25 September, 18 July, 25 March, 18 March
At the moment we do not know if the new lockdown will continue past the current 4 week period - we will continue to keep our approach under review as the situation with the pandemic evolves.



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