We are looking for a person who is self-motivated, a quick learner and able to work on their own as well being part of a small and busy team to fill this exciting role. You will need excellent communication skills, a good grasp of IT systems and great organisation and planning skills.

Working with the Clinical Leads for our Children and Young People and Adult Services, you will play a vital role in enabling clients to access our services appropriately, whilst ensuring that funded referral pathways or spot purchase arrangements are in place. You will be the first point of contact for many clients and organisations and will be responsible for keeping monitoring systems up to date.

The document job description (84 KB) is available here;  and the document application form (818 KB) here

Closing date for applications: 12noon on Friday 18th December
Please return the application form by email to This email address is being protected from spambots. You need JavaScript enabled to view it. putting ‘Referrals Administrator Job Application’ and your name in the title of the email.
Late applications will not be accepted.

Shortlisting:  candidates will be notified no later than Wednesday 6th January 2021.
Interviews:   will take place in Truro on Monday 11th and Tuesday 12th January 2021.

Undeterred by the COVID-19 pandemic or multiple lockdowns Project Linus have kindly donated another batch of handmade quilts to CLEAR.

The quilts and blankets are donated as gifts for children and young people who are receiving support from CLEAR. Each quilt is individually and exquisitely handmade and above all practical – each one is washable at 40 degrees!

Carolyn Webster, CLEAR Chief Executive said:  “Thank you Project Linus. Despite the strange times we are living through some things remain reassuringly the same. Your generosity in gifting the beautiful quilts for the children and young people we work with is so appreciated. With hugs from wider family and friends currently limited, the hug from a Project Linus quilt really makes a difference.”

Project Linus is a network of volunteer needlewomen throughout the UK whose aim is to provide comfort and cheer to babies, children and teenagers through the gift of handmade quilt that can provide a sense of security and comfort; and in turn give the volunteers themselves the opportunity to contribute to their local community.
Catch up with their work through their website and on Facebook and Twitter.

The Covid-19 pandemic and its accompanying lockdowns continue to put a double squeeze on the ability of CLEAR to support children and adults who have been affected by abuse and emotional trauma.

The pandemic and resultant lockdown has led to changing demands and increased costs, while at the same time severely limiting the opportunities for fundraising and income generation.

Additional funding, announced on 18 November 2020, from the Ministry of Justice through the Rape and Sexual Abuse Support Fund is helping the CLEAR to adapt to new ways of working, bridge the gap in lost income and manage the upturn in people asking for help.

Carolyn Webster, Chief Executive of CLEAR, said: “The new funding is very welcome – it will enable us to continue to support our clients in these difficult times and to adapt our delivery to meet the needs of social distancing, transferring some of our services to online or telephone support. The demand for our services continues to outstrip our resources and our fundraising is even more important in these challenging times.”

 For more information about the national programme:


We have reviewed service delivery in light of the advice on the restrictions that come into force on Thursday November 5th. The current approach of CLEAR is as follows:

Children and Young People
Where face to face therapy has commenced, this will continue subject to the consent of the therapist, client and carer, and the availability of a safe space to deliver.
For new Children and Young people referrals options will be discussed on a case by case basis.

Where face to face counselling has commenced, this will continue subject to the consent of the counsellor and client, and the availability of a safe space to deliver.
If face to face is no longer possible then therapy can be switched to remote support (telephone or online/video call) or the client can be put on hold.
For new referrals we will maintain our current position of remote counselling as the default for the adult service.

We continue to prioritise the wellbeing and safety of our workforce and clients, and to respect individual circumstances through these difficult times.

Previous Covid-19 statements are available here: 25 September, 18 July, 25 March, 18 March
At the moment we do not know if the new lockdown will continue past the current 4 week period - we will continue to keep our approach under review as the situation with the pandemic evolves.



We have looked at all the current information and guidance available to us in determining the way forward for our services.

In addition to our position outlined on 18 July:
For existing clients: where 1-2-1 work has started remotely, it will continue remotely unless there are pressing reasons why this should not be the case, and this can be undertaken safely.
For new clients: our overall direction of travel is a cautious move towards increasing the volumes of face to face work. This is likely to be accelerated for therapeutic work with children and young people. We will, wherever possible, continue to offer adult counselling by telephone or video call but where this is clearly not meeting the needs of the client then we can consider and undertake face to face work. Clients will be asked about their circumstances in relation to remote / face to face working as part of the referral process, but at the moment we will not be offering face to face work by default.


Previous Covid-19 statements are available here: 18 July, 25 March, 18 March

We will continue to keep our approach under review as the situation with the pandemic evolves.


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