Everyone who comes into our Children and Young People’s Service should be referred by an organisation or parent/carer. 

You can access our  document referral form here (62 KB)

Please complete as much information as you can, but if you are unsure of any details our Referrals Team can discuss this with you once the form has been received.

You can email your forms to: This email address is being protected from spambots. You need JavaScript enabled to view it. or post them to us at:
7-8 Cathedral Lane

We recommend that you use recorded delivery post, a secure email transfer or password protected document. If you have any questions about your referral please This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01872 261147

All information we receive is kept in the strictest confidence and managed in accordance with our privacy policy 

What Happens Next


If we need further information, we will contact you by telephone or email. If we have all of the information we need, the referral will be assessed to see if we can provide the support requested. This will depend on:



  • The type of support that is needed – we do our best to match children and young people with the most appropriate type of therapy 
  • Availability of therapists – we have a team of therapists working across Cornwall and will try to match client’s and therapists on a geographic basis to minimise travel
  • Funding to support therapy - the majority of our therapy is funded through direct purchasing from schools and the Local Authority Social Care teams. We do, however have limited grant funds from Children in Need to support 50 children a year where there is no other recourse to funding. Currently we are targeting this funding towards children aged 0-5 who have experienced abuse (directly or indirectly) as there is no other service locally that provides this therapeutic service, however we can use these funds for young people up to the age of 18. Therapy can also be purchased directly at the cost of £60 per session.

When your referral has been accepted the allocated therapist will make contact with you within 2 weeks to arrange an initial meeting. Meetings will usually last for 1 hour and will take place in a location that is mutually agreed – often at a family centre or school where there is a private facility. If you prefer, meetings can take place at our offices in Truro where we have a range of facilities for children and young people of all ages. Unfortunately, we are unable to pay for any travel costs incurred. If the child or accompanying adult (where applicable) has a disability please contact us so that we can ensure the meeting venue meets your needs.


 If you are unable to attend your appointment please contact your therapist or the CLEAR office team by phone or email.

There is no charge for cancellations with more than 24 hours notice. Cancellations with less than 24 hours notice or non attendance will be charged at the full price.


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