Covid-19 whole service review - September 2020
We have looked at all the current information and guidance available to us in determining the way forward for our services.
In addition to our position outlined on 18 July:
For existing clients: where 1-2-1 work has started remotely, it will continue remotely unless there are pressing reasons why this should not be the case, and this can be undertaken safely.
For new clients: our overall direction of travel is a cautious move towards increasing the volumes of face to face work. This is likely to be accelerated for therapeutic work with children and young people. We will, wherever possible, continue to offer adult counselling by telephone or video call but where this is clearly not meeting the needs of the client then we can consider and undertake face to face work. Clients will be asked about their circumstances in relation to remote / face to face working as part of the referral process, but at the moment we will not be offering face to face work by default.
We will continue to keep our approach under review as the situation with the pandemic evolves.