After serious consideration, we regret to announce that we have placed a temporary pause on referrals into our adult service for victims and survivors of rape and sexual abuse. We are experiencing unprecedented levels of demand and have more adults waiting for support than ever before. Our team of over 40 counsellors and therapists are working at full capacity. We therefore need to focus on building capacity and supporting the people who are currently in our service and on the waiting list in order to prevent further service overwhelm.

We understand that this decision may have an impact on wellbeing and we apologise for this. We will re-open for referrals as soon as we can and will review the situation at the end of September when an update will be given on our website.

We currently have more than 200 adults on the waitlist and are receiving new referrals every day and we are currently at full capacity with counsellors. The numbers waiting mean that we would be committing funds for 2022-23, if we continued to accept referrals, and as yet we don’t know the total level of funding we will receive next year. We are therefore focussing on adult clients currently in service and on the current waiting list. And we are building our counselling capacity through the use of experienced clinical placements and we will continue to advertise for additional sessional counsellors.

Carolyn Webster, CLEAR CEO said: “It feels like a heavy weight having to make this decision but we are in danger of becoming overwhelmed by demand and we need to make sure that we can continue to deliver to our usual high standards for our current clients. We will review the decision at the end of September with a view to setting a date to re-open for self-referrals only.”


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